Relais Hotel Centrale "Dimora Storica" Florence

The breakfast was amazing, with a wide variety of options and a coffee bar that had great service. the staff were kind and professional, and even recommended a fantastic non-touristic restaurant. the location was exceptional, just a short walk away from major attractions and the train station. the experience was very good and the hotel had a charming atmosphere.

The shower in our room was extremely tiny, making it difficult to shower comfortably. the wifi was not very powerful and limited to only 3 devices, which was inconvenient for us as we needed to check our emails on multiple devices.

Perfect location, central and walkable. Nice artistic touch with paintings in rooms. Good size room and bathroom. Delicious breakfast with personalized options.

Nothing all good.

This hotel is in a fantastic location, within walking distance of all the major sights and very close to the train station. There are plenty of good restaurants nearby and the breakfast is fantastic, with options like crepes, omelettes, and scrambled eggs made to order. The rooms are nice and romantic, and the staff is very friendly.

The climate control in the hotel could be better, as the air conditioning was not yet on during our stay.

The hotel's strategic location allowed us to easily explore Florence's main attractions and the train station on foot. The staff, especially Sara, went above and beyond to ensure our stay was exceptional. Breakfast in the room was delicious with local products.

Felt exceptional, no complaints.

The room, location, staff, breakfast, WiFi.

Great location, close to attractions and train station. Friendly and helpful staff. Clean rooms. Good breakfast with options for different dietary needs. A pleasant stay overall.

The hotel's location was beyond our expectations - just a short distance to the railway and bus station, with easy access to the City Tour bus stop. We were also able to enjoy a stunning view of the Duomo by simply turning right and walking a few yards. The breakfast was excellent with a variety of choices, and the staff at the breakfast area were helpful and friendly. The bed was super comfy, and the hotel had a quiet atmosphere at night. I highly recommend this hotel.

We loved staying at this place! The location was perfect, on a quiet street, yet only minutes away from the Duomo and not far from the train station. The staff here were outstanding, providing excellent service and even looking after our bags until mid-afternoon after we checked out. The room was spacious, comfortable and had great amenities including ironing facilities, tea and coffee, and a safe for valuables.

The location of this hotel was perfect, just a short walk from the train station and in the heart of the city. It made it very convenient to explore all the attractions and visit the many restaurants and trattorias nearby. the included breakfast was also a nice touch, with a good variety of options to choose from. Additionally, the staff was helpful and friendly, always ready to assist with any questions or requests we had.

The bed in our room was quite uncomfortable, it was too soft and uneven which made it difficult to get a good night's sleep. Additionally, the common areas of the hotel such as the corridors and elevator were outdated and did not match the overall rating of the hotel.

During my stay, I found the hotel to be exceptionally clean, with the staff ensuring that the rooms were spotless before my arrival. The location of the hotel was also a major plus, as it was close to all the main tourist attractions of the city, making it very convenient for exploring. Additionally, the hotel was situated near the station as well as many other main attractions, making it easy to get around. The breakfast provided was fantastic, with a wide variety of options including made-to-order coffee and eggs. The staff were friendly and helpful, always going above and beyond to ensure a pleasant stay.

Not obvious to find.

The hotel is perfectly located, just steps away from the famous cathedral and within walking distance of the train station and other major attractions. The room is spacious and clean, with a comfortable bed and a well-appointed bathroom. The staff is friendly and attentive, always making sure we have everything we need. The breakfast buffet offers a variety of options, although the bread could have been fresher. The view from our room of the Duomo Dome was breathtaking.

The bathroom heater was centrally controlled and couldn't be adjusted to our liking.

Love the location - right downtown and central to visiting - surrounded by great restaurants, shopping, and history! The breakfast offered custom omelets and cappuccinos, and the view from the hotel was lovely. The rooms were clean and the bathroom was nice. I'll recommend this hotel for its great location and amenities.

This hotel is located in a prime spot, within walking distance to all the major attractions. The staff is incredibly friendly and helpful, making me feel welcomed throughout my stay. The room itself was cozy and comfortable, with high-quality bedding that ensured a good night's sleep. The breakfast spread was excellent, offering a wide variety of options, including cooked breakfast dishes. this place is a gem and I would definitely choose to stay here again if I come back to this city.

I highly recommend this hotel to anyone visiting this city.

Perfect location for major sights. Good, reasonably priced restaurants nearby. Clean rooms. Working elevator and friendly staff. Free gelato every afternoon.